Carling Engineering (M) Sdn. Bhd. 24 Hours - Service Hotline:
+6012-311 6522 (International)
012-311 6522 (Malaysia)

Our Mission and Vision
"We are committed to maximize our breath of resources to satisfy our valued customers, by pursuing service of the highest quality."

Carling Objectives for Total Quality Management

Provide quality service by striving to go beyond the defined needs and expectations of our customers

Develop a quality system based on ISO 9002/Q9002 standards to foster continuous process improvement and problem prevention instead of problem detection

Define and implement our quality system based upon employees' involvement and a commitment to excellence

Equip all employees with the required training and support in order to render quality services to all customers

Communicate our mission statement and quality objectives to all employees, and assign the individual responsibilities and accountability

Establish and maintain a working environment that supports the delivery of high quality services

Develop and maintain a team approach that emphasises the competitive advantages of the company through improved quality and productivity

Provide an atmosphere that encourages every employee to achieve his or her full potential, thus take pride in delivering the highest quality services to customers

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